School of Business - School of Business

  • Associate Professor Marketing
  • CHAE, INYOUNG
CV1

Research Interest

Digital Marketing, News media marketing, Social media marketing, Online advertising, Marketing modeling, Big data, Machine learning

Education

  • BS in Business Administration and Applied Statistics, Yonsei University
  • MS in Applied Statistics, Yonsei University
  • PhD in Management (Marketing), INSEAD

Experience

  • Associate Professor, Sungkyunkwan University, 2022- (Tenured in 2023)
  • Assistant Professor, Sungkyunkwan University, 2021-2022
  • Assistant Professor, Goizueta Business School, Emory University, 2016-2022
  • Editorial Board in world-class academic journals, Journal of Marketing Research, Journal of Consumer Research, International Journal of Marketing Research, Journal of Interactive Marketing

Journal Articles

  • (2026)  Agentic AI systems and the future of entrepreneurship: a perspective on co-agency, innovation, and ecosystem transformation.  INTERNATIONAL ENTREPRENEURSHIP AND MANAGEMENT JOURNAL.  22,  1
  • (2026)  A longitudinal consumer feedback analytics approach for theory building and testing: Examining consumer satisfaction and loyalty in buy now, pay later (BNPL) platforms.  Journal of Retailing and Consumer Services.  88, 
  • (2025)  AI Agents and Agentic Systems: Redefining Global it Management.  JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT.  28,  3
  • (2025)  The Impact of Ad Length on Ad Effectiveness: Do Micro Ads Work?.  JOURNAL OF MARKETING.  90,  3
  • (2025)  Wait for Free: A Consumption-Decelerating Promotion for Serialized Digital Media.  JOURNAL OF MARKETING RESEARCH.  62,  1
  • (2024)  Mixing User- and Publisher-Generated Content: Quantifying the Spillover Effect of User-Generated Content in a Hybrid Content Environment.  JOURNAL OF INTERACTIVE MARKETING.  60,  1
  • (2023)  Paywall Suspensions and Digital News Subscriptions.  MARKETING SCIENCE. 
  • (2022)  How consumer digital signals are reshaping the customer journey.  JOURNAL OF THE ACADEMY OF MARKETING SCIENCE.  50,  6
  • (2021)  How Content Affects Clicks: A Dynamic Model of Online Content Consumption.  Asia Pacific Journal of Information Systems.  31,  4
  • (2021)  Drivers of Social Network Formation: Exploring Brand Homophily.  마케팅연구.  36,  4
  • (2019)  Wearout or Weariness? Measuring Potential Negative Consequences of Online Ad Volume and Placement on Website Visits.  JOURNAL OF MARKETING RESEARCH.  56,  1
  • (2017)  Spillover Effects in Seeded Word-of-Mouth Marketing Campaigns.  MARKETING SCIENCE.  36,  1

Conference Paper

  • (2024)  Assessing the AI Solution Ecosystem: Adoption Status and Impact Analysis for Small or Media Online Retailers.  ICAMA 2024.  JAPAN
  • (2024)  The impact of ai anchor news: the comparison of ai vs. Human anchor programs in news industry.  EMAC.  EU
  • (2023)  NEWS CONTENT ANALYSIS: THE DIFFERENCE BETWEEN AI AND HUMAN ANCHOR PROGRAMS.  2023 Global Marketing Conference.  KOREA, REPUBLIC OF
  • (2023)  THE IMPACT OF THE NUMBER OF CROWDFUNDING ROUND ON CONSUMER RESPONSES AND THE FUNDING SUCCESS.  2023 Global Marketing Conference.  KOREA, REPUBLIC OF
  • (2023)  Artificial Intelligence Anchors in Broadcast Media.  2023 INFORMS Marketing Science Conference.  UNITED STATES
  • (2023)  GEOTARGETED MOBILE ADVERTISING FOR SMALL BUSINESSES.  Economics of Information and Communication Technologies.  GERMANY
  • (2022)  Assessing Brand Personality on Social Media: Application of Natural Language Processing and Machine Learning.  Marketing Science Conference.  UNITED STATES
  • (2022)  Sponsored Content and News Consumption Tradeoffs.  Marketing Science Conference.  UNITED STATES
  • (2022)  Effectiveness of Micro Ads on Television.  Marketing Science.  UNITED STATES